Work
I build the infrastructure that lets teams design well: accessibility, design standards, and the documentation that keeps both from drifting.
Every case ends in the same lesson: good work doesn't hold without a checkpoint, so I build the checkpoint with the work.
Experience
Senior User Experience (UX) Designer, Senior Lead UX Designer, Principal UX Designer
An enterprise insurer, to now
Accessibility infrastructure, design standards, and research operations. Wrote a library of fifty-nine design practices and 45 component-level Web Content Accessibility Guidelines (WCAG) 2.2 Level AA specifications for a shared design system. Earlier, led a discovery lab and owned the company's consumer site.
Design and front-end roles
Deloitte, Virgin HealthMiles, UX Genetics, RJE Telecom, to
From design engineering into UX, including a public-sector motor vehicle agency redesign as a consultant.
Signals Intelligence (98D)
U.S. Army, through
Electronic warfare intelligence, stationed in South Korea.
Studied graphic design at Bradley Academy for the Visual Arts. Certified Usability Analyst (Human Factors International, HFI). Working toward International Association of Accessibility Professionals (IAAP) Certified Professional in Accessibility Core Competencies (CPACC) and Department of Homeland Security (DHS) Trusted Tester.
Selected work
- Southeastern Free Will Baptist College
- Accessibility Documentation System
- Design Best Practices Library
Three more, with summaries, in the portfolio.
Consulting
I also take on UX, design systems, and accessibility strategy work through Upstream.
Full resume on request: steve@upstreamxd.com.